Microsoft Product Support's Reporting Tools
Brief Description
Download the scripted system configuration gathering tools. The Microsoft Platform Support Reporting Utility facilitates the gathering of critical system and logging information used in troubleshooting support issues.
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Quick Details
| Version: | 1.0 |
| Date Published: | 9/29/2004 |
| Language: | English |
| Download Size: | 9 KB - 6.8 MB* |
| *Download size depends on selected download components. | |
Overview
The Microsoft Product Support Reporting Tool facilitates the gathering of critical system and logging information used in troubleshooting support issues. The reporting tool DOES NOT make any registry changes or modifications to the operating system. There are 8 specialty versions, one for each of the following support scenario categories: Alliance, Directory Services (not for Windows NT 4.0), Networking, Clustering, SQL, Software Update Services, MDAC and Base/Setup/Storage/Print/Performance. Each version gathers some of the same basic information but there are specific reports unique to each of the support scenario categories. Please read the readme.txt files for more details about each version.
Important Notes
1. You may install and use an unlimited number of copies of MPSReports solely for the purpose of gathering system information necessary for Microsoft Product Support Services to provide you with technical support services requested by you. All other purposes are not supported by Microsoft. Please refer to the EULA for more detailed information regarding your usage rights.
2. Not all MPSReport versions are currently supported to run on 64bit Operating system versions. Please view associated readme.txt for specifics.
Important Notes
1. You may install and use an unlimited number of copies of MPSReports solely for the purpose of gathering system information necessary for Microsoft Product Support Services to provide you with technical support services requested by you. All other purposes are not supported by Microsoft. Please refer to the EULA for more detailed information regarding your usage rights.
2. Not all MPSReport versions are currently supported to run on 64bit Operating system versions. Please view associated readme.txt for specifics.
System Requirements
- Supported Operating Systems:Windows 2000; Windows NT; Windows Server 2003; Windows XP
- Please view the readme.txt for specifics.
Instructions
- Download the executable specific to the support issue being experienced.
- Copy the file to the system having the problem.
- Double-click the executable to launch the report gathering tool.
- Accept the EULA.
Files in This Download
The links in this section correspond to separate files available in this download. Download the files most appropriate for you.
| File Name: | File Size | |
|---|---|---|
MPSRPT_Alliance_Readme.txt | 23 KB | |
MPSRPT_Alliance_X86.EXE | 542 KB | |
MPSRPT_CLUSTER.EXE | 422 KB | |
MPSRPT_Cluster_Readme.txt | 13 KB | |
MPSRPT_DirSvc.EXE | 702 KB | |
MPSRPT_DirSvc_Readme.txt | 9 KB | |
MPSRPT_Exchange.EXE | 1.3 MB | |
MPSRPT_Exchange_Readme.txt | 17 KB | |
MPSRPT_MDAC.EXE | 431 KB | |
MPSRPT_MDAC_Readme.txt | 10 KB | |
MPSRPT_NETWORK.EXE | 775 KB | |
MPSRPT_Network_Readme.txt | 10 KB | |
MPSRPT_SETUPPerf.EXE | 766 KB | |
MPSRPT_SetupPerf_Readme.txt | 16 KB | |
MPSRPT_SQL.exe | 1.4 MB | |
MPSRPT_SQL_Readme.txt | 35 KB | |
MPSRPT_SUS.EXE | 417 KB | |
MPSRPT_SUS_Readme.txt | 18 KB |
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출처 : Microsoft.com